Hospital Administrator

Diane, daughter of Dr. Richard Lindsay, joined the practice in 1981 as a manager, and since then has worked to become a Certified Veterinary Practice Manager. She is the sole owner of the practice.


Administrative Assistant

Also a longtime employee, having been with us since 1988, and a keystone in our daytime staff, Joyce does a great job with our clients. She loves working with animals, and also deals with accounts receivable, supplies, reminders, doctor scheduling, and handles nutritional questions as a certified Hill’s Pet Food Nutritional Consultant. Her outside interests include bowling, reading and her grandchildren.

Leigh Ann

Office Manager

Leigh Ann has worked with us since 1995. What can we say – we love her.



Kaitlyn graduated from the University of Connecticut with a BS in Animal Science. She went on to manage an equine breeding facility in NC before returning to the northeast. Kaitlyn then managed a horse farm on Cape Cod and worked with both small and large animal vets before joining us here in Oct 2017. Kaitlyn has 3 cats and a horse. When not at work you can find her riding her horse, skiing, or hiking.

Cathy B.


A 1999 graduate, Essex Agricultural and Technical Institute with a degree in Veterinary Technology, Cathy works as a senior staff technician in our surgery, treatment, and lab departments. Starting out as a receptionist in 1996, Cathy now rotates as a lead supervising technician in all of our hospital departments. She attends annual continuing education in the veterinary field and enjoys taking time off to travel and enjoy the outdoors.


Susan started September 2001 and came from a hotel background. She currently is the room tech manager and is also at the front desk. She loves to help out clients and their animals! Susan has 3 pets of her own- 2 cats Maddie and Ziva and Letty a german shepard. In her spare time she loves to spend time with her family and going on trips to national parks.


A 2005 graduate of Greater Lawrence Technical High School, Victor came to Andover Animal Hospital on a co-op job, where he discovered his love for animals and has been with us ever since. Victor currently works in multiple departments including surgery, room tech, and treatment as a skilled veterinary assistant. Victor is now the kennel manager and treatment manager. Not only does he excel at blood drawing, x-rays, and administering medications to sick patients, but he is also bilingual and able to translate calls and instructions to the Spanish speaking community. In his free time, Victor enjoys camping and hiking with his 3 dogs. He also owns a hairless Sphynx cat.


Kristen came to us in 2006 with a growing knowledge of household pets and exotics. She has quickly progressed and now works in multiple departments including room technician, surgical assistant, treatment and the lab. She is a lover of all animals big and small. Her love of animals can be seen in the variety of animals she keeps as pets, 2 dogs, 5 cat, 2 rats, 1 sulcata tortoise, 8 ball pythons, and axolotls. In the summer you can find her up in Berwick Maine running practices for Seacoast Dockdogs. Keep and eye out for her and Patches at a local Dockdogs event near you!


Kerri has been with us since 2006. She mainly works with our doctors in the exam room area but can still be found a few days a week in our surgery department. She loves working with cats and has a passion for working with exotic and avian patients.


Animal Care

Ashley has been working with us since 2007. She is a valuable asset to our hospital in inventory and in the kennel. Ashley orders all our pet food and is in charge of special orders. In the kennel she keeps things running smoothly and is experienced in handling and care of just about any species we see!

Anne D.


Anne had been a technician with us full-time for over 17 years, now she still works one day a week in our in-house laboratory.



Certified Master Groomer

Deb has 30+ yrs experience in the grooming industry. She is Master Certified by the NDGAA and currently grooming small to medium sized dogs at AAH.

Brooke P.

Brooke started working at AAH in September of 2015. She went to Essex agricultural technical high school and took 4 years of the vet tech program and graduated in 2014. When she is not working she enjoys spending time with family, her boyfriend, friends, and of course her animals! Brooke has a love for snowmobiling and four wheeling. She currently has 1 dog and 1 hamster but grew up with ducks, chickens and rabbits as well.



Chris began working with animals in 2005 after completing a degree in computer science. Chris earned a certificate in zookeeping, animal handling and training from a non-profit exotic animal rescue in Washington state before traveling the west coast working as a big cat trainer, zoo keeper, and educator of many variety of wildlife. Chris came back to the East coast in 2015 to be closer to New England again and currently likes to spend his free time training with his German shepherd Chacco.


Bryana is trying to be the best dog mama to her rambunctious 5 year old german shepard/ lab mix. She loves going to the gym, traveling and meeting new people. Bryana believes that laughter is the best medicine! Bryana is proud to be able to say she is doing what she loves and loves what she does at AAH!


Heather is one of our surgery and treatment technicians. She has been working in the field for over 10 years. She has 8 chihuahuas and 2 cats! Heather loves her job and when not at work she is reading and spending time with her animals!


Candi has been working with us since 2017 as a receptionist. She is a people person and loves working with animals. She is pleasant, polite and always has a smile on her face!


Karen Gianacoplis is a CVT who has been working in the veterinary field since 1984.  She is a 1983 graduate of UNH with a BS in Animal Science. A die-hard Patriots fan,  Karen also enjoys mountain biking, horseback riding, hiking and travel.  A horse owner for many years, she currently enjoys the company of the horse she leases and her cat Saffron.